Terms and Conditions

Please read through our POLICIES as any purchases made means you have read and agreed to our terms and conditions. Thank you :)

  1. Strictly for serious buyers only. Please notify ASAP if you are no longer interested and want to back out from a purchase, we won't bite :) It would be really helpful.
  2. All items are BRAND NEW and handpicked by us to assure our products are of the highest quality. 
  3. We are selling at first come first serve basis. No reservations are allowed unless orders have been confirmed.
  4. Payment has to be made within 24 hours upon confirmation of orders. Failure to do so will result in the reservations being cancelled and goods will be open for new buyers. However, do let us know the estimated time you'd need to make payment beforehand, we will try our best to arrange :)
  5. In the case where there are several buyers, priority will be given to those who are able to make payment first. 
  6. Prices are fixed and non-negotiable. Prices stated do not include postage fees.
  7. Buyers are to bear all postage and shipping costs.
  8. We do try our best to produce quality pictures that best represent the product in real life, however, colors of the products might be slightly different from the pictures.
  9. All sales are final. Goods sold are not refundable or exchangeable. All items are inspected and carefully checked before posting out, therefore we do not accept returns.
  10. Full payment in advance is required prior to restocking to avoid any last-minute back out buyers.
  11. We will not be held responsible for any losses or damaged during shipping.
  12. All images and content of heartstringlove.blogspot.com are rightfully owned by Heartstring Love. External usage of images or content from Heartstring Love are strictly prohibited.


For more information, feel free to email us at heartstringlove@gmail.com and we will reply you ASAP. Happy shopping sweeties! 
xoxo